Sales Tips & Updates

What is Customer Experience Selling? Selling is selling, right? You find a prospect, deliver your pitch packed with features and benefits, maybe cut the price, and boom—the deal is done. Simple! Well, if that’s your approach, I’m here to tell you that’s not what I’m talking about. Traditional sales have long focused on pushing products—sometimes the right one—while guiding the customer to the finish line. Sure, this might work occasionally, but more often than not, it

Coachability is the ability to accept and act on feedback. Sales managers value a salesperson’s ability to adapt to new environments, continue learning, and improve performance over time. Call it “teachable fit.” Call it “emotional intelligence.” Call it “soft skills.” Just don’t call it optional.

In my many years of sales and sales training, I have always heard that you should be a trusted advisor. Don’t be a vendor, be a trusted...