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Sales Tips & Updates


From Crickets to Clients: Why Smart Follow-Ups Grow Your Small Biz
Here’s how to follow up like a pro 👇
✅ 1. Be Timely
Respond within 24 hours of interest. Speed shows professionalism—and keeps you top of mind.
Tom Scabareti
May 181 min read


Why Customer Experience Selling Wins in Today’s Market
What is Customer Experience Selling?
Selling is selling, right? You find a prospect, deliver your pitch packed with features and benefits, maybe cut the price, and boom—the deal is done. Simple!
Well, if that’s your approach, I’m here to tell you that’s not what I’m talking about.
Traditional sales have long focused on pushing products—sometimes the right one—while guiding the customer to the finish line. Sure, this might work occasionally, but more often than not, it
Tom Scabareti
Apr 162 min read


Leading Through Connection: A Sales Coach’s Real-World Lesson
This morning, my usual train ride took an unexpected turn. Amidst the crowded train, I found myself seated next to a familiar face - the woman who diligently crochets every morning before her stop. Instead of my usual routine of plugging into a podcast and immersing myself in my phone, I decided to engage differently. I struck up a conversation with her, delving into her life, family, upcoming vacation, and even picking up a few crochet tips along the way.
Tom Scabareti
Mar 162 min read


Turning Price Objections into Strategic Sales Wins: A Guide for Business Leaders
You finish your sales presentation, and your customer says, “That price is too high!”
I’m sure this has happened to all of us at one time or another. And how did you respond?
Tom Scabareti
Feb 182 min read


Mastering the Unteachable: Five Essential Sales Skills for Business Leaders
Coachability is the ability to accept and act on feedback. Sales managers value a salesperson’s ability to adapt to new environments, continue learning, and improve performance over time. Call it “teachable fit.” Call it “emotional intelligence.” Call it “soft skills.” Just don’t call it optional.
Tom Scabareti
Jan 152 min read


Business Partners are Critical
Why do you have business partners? I mean this is a strange question to ask, right? Certainly, you acquire business partners to help you...
Tom Scabareti
Nov 3, 20232 min read
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