Sales Tips & Updates

What is Customer Experience Selling? Selling is selling, right? You find a prospect, deliver your pitch packed with features and benefits, maybe cut the price, and boom—the deal is done. Simple! Well, if that’s your approach, I’m here to tell you that’s not what I’m talking about. Traditional sales have long focused on pushing products—sometimes the right one—while guiding the customer to the finish line. Sure, this might work occasionally, but more often than not, it

This morning, my usual train ride took an unexpected turn. Amidst the crowded train, I found myself seated next to a familiar face - the woman who diligently crochets every morning before her stop. Instead of my usual routine of plugging into a podcast and immersing myself in my phone, I decided to engage differently. I struck up a conversation with her, delving into her life, family, upcoming vacation, and even picking up a few crochet tips along the way.

Why do you have business partners? I mean this is a strange question to ask, right? Certainly, you acquire business partners to help you...